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Shipping Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Shipping Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific shipping policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Shipping Policy.

Shipping Policy - the basics

Having said that, a Shipping Policy is a legally binding document that is meant to establish the legal relations between you and your customers. It is the legal framework for presenting your obligations to your customers, but also to address different possible scenarios that may occur, and what happens in each and every case. 

 

A Shipping Policy is a good practice and it helps both sides - you and your customers. Your customers may benefit from being informed about what they can expect from your service. You may benefit because people may be likely to shop with you if you have a clear Shipping Policy in place since there won't be any questions about your shipping timeframes or processes.

What to include in the Shipping Policy

Generally speaking, a Shipping Policy often addresses these types of issues: the timeframe for processing orders; the shipping costs; different domestic and international shipping solutions; potential service interruptions; and much, much more.

765-655-4121

Galaxyheadspa@gmail.com

1051 Indianapolis Road, Greencastle, IN, USA

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Head Spa Membership Rules & Policies

  • All memberships require a minimum 3-month commitment. After the initial 3 months, memberships continue on a month-to-month basis unless cancelled.

  • Memberships are automatically billed to the card on file based on the selected plan (monthly or bi-weekly).

  • Memberships include one service per selected interval (monthly or bi-weekly) and must be used within the active billing period.

  • Appointments must be scheduled in advance and are subject to availability.

  • Unused membership sessions do not roll over to the next billing period.

  • Memberships are non-transferable and valid only for the registered member.

  • A 24-hour notice is required for cancellations or rescheduling. Late cancellations or no-shows will result in a forfeited session.

  • Membership services cannot be combined with other discounts or promotions unless otherwise stated.

  • Membership fees are non-refundable.

  • If a payment fails, the spa will attempt to process the card again. Continued failure may result in suspension of membership until payment is resolved.

  • Memberships may be paused with advance notice (if permitted).

  • The spa reserves the right to update membership terms with notice.

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