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Refund Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.

Refund Policy - the basics

Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.

What to include in the Refund Policy

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.

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Galaxyheadspa@gmail.com

1051 Indianapolis Road, Greencastle, IN, USA

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Head Spa Membership Rules & Policies

  • All memberships require a minimum 3-month commitment. After the initial 3 months, memberships continue on a month-to-month basis unless cancelled.

  • Memberships are automatically billed to the card on file based on the selected plan (monthly or bi-weekly).

  • Memberships include one service per selected interval (monthly or bi-weekly) and must be used within the active billing period.

  • Appointments must be scheduled in advance and are subject to availability.

  • Unused membership sessions do not roll over to the next billing period.

  • Memberships are non-transferable and valid only for the registered member.

  • A 24-hour notice is required for cancellations or rescheduling. Late cancellations or no-shows will result in a forfeited session.

  • Membership services cannot be combined with other discounts or promotions unless otherwise stated.

  • Membership fees are non-refundable.

  • If a payment fails, the spa will attempt to process the card again. Continued failure may result in suspension of membership until payment is resolved.

  • Memberships may be paused with advance notice (if permitted).

  • The spa reserves the right to update membership terms with notice.

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